Customer Service Executive - Financial Print
- Location
- London
- Package
- Up to £40,000 + Bonus
- Reference
- PLM657
Our client, who is a global provider of time critical printed financial documentation into the corporate market sector, currently seeks a Customer Service Professional to be based out of their prestigious offices in London.
In this role you will provide specialised Customer Services to the Financial Markets by the day-to-day, job-to-job liaison between the customer and (1) the localised print production environment and (2) the company’s worldwide outlets. You will ensure all Sales Orders and Customer Instructions are processed correctly and communicated effectively within the group by way of the company MIS and to support localised production through routine scheduling meetings. In affect to become the client’s day to day representative at a local and group level.
To be successful in this position you must be a customer focused team player working to stringent service levels in a busy (24/7), high pressured and dynamic environment. A practical, logical and systematic approach is therefore needed along with creative, problem solving and analytical skills and close attention to detail. Skill set encompasses: -
Skilled in Customer Services and Sales support
Hands-on experience/knowledge of litho and digital print production and distribution
Ability to work within a global team structure
Knowledge of local markets within the Financial Sector
On offer will be a superb basic salary between £35,000 & £40,000, with the potential to earn a performance related bonus.